About Us

◎翁诗传 Trio Hauz 创办人 ——— 长像帅气有型的翁诗传曾当过艺人、广告业务员，因为表现相当亮眼而赢得客户的忠诚，后来甚至鼓励他创办自己的 媒体广告经纪公司 毫不夸张的说，从打工到创业至今，有很多客户都是别人主动介绍给他而且维持长期合作，一些厂商高层甚至亲自点明要他的服务，为什么别人要介绍资源给他？ 人脉存折经营★专业表现 对于网上鼓吹多出席各类活动或聚会来经营人脉，翁诗传直言这不是他的风格，认识人多并不代表人脉。 他指出，想要成为别人的人脉或者自己想要用别人的人脉的前提是自己也要有实力，否则人家也懒得理你，他经营人脉方式是在工作上追求专业。”他深信人和人之间存在”吸引力法则”，”你是什么样的人，就会遇见什么样的人。如果你是一个积极，乐观，向上的人，就会吸引来更多的好运，贵人和机遇。 当他还是职场菜鸟时，就把前辈同事的叮咛听进脑“趁年轻，不要计较付出多一点，赚到的是自己”，他对所有客户都尽心尽力，不会斤斤计较也乐于多付出，时至今日自己当了老板多年，依旧保持这种行事作风，例如客户凌时来电，他依旧会二话不说就接听。 “人家做100%我要做200%，给他看到我为他们创造更多的价值，跟别人不一样，当你这个东西做好，不用刻意经营，你的人脉就会来了。” 他解释，当一家企业规模越大就越制度化以致少了人性化与弹性变通，而他则采取“能解决的我100%帮你解决”，这些付出和高度配合的服务态度，客户看在眼里，自然会继续保持合作关系甚至推荐了不少新客户上门，一些因故有过合作的厂商高层更曾亲自点明要他的服务。 人脉存折经营★不分阶级，以诚相对 在社会上，经常有人“见高拜，见低踩”或“眼高于顶”，但翁诗传对不同阶级不同身份人都诚心以待。 曾经在某个场合，他亲眼目睹一家媒体公司业务人员态度高傲，眼中只看得见潜在客户的高层并把中层主管得罪了，后续遭封杀。 “老板一般不会理会琐碎小事，经理级人马才是真正的决策者和执行者，”举上述案例，他想表达的是，别势利眼，别小瞧任何中下层人员（不论是柜台接线员或者经理）。 “你要见一个人你以为这么容易吗？老板会理你吗？你是谁？都是靠这些不同阶级的人士去帮忙，你才可以去见到更高层次的人。这是我工作、创业后领悟到的感受，你要被他们看见，他们会帮忙你的。” 他指出，虽然一些交情始于工作往来但却可以发展成为友情，即使对方已离职或没有带来生意也依旧保持着联系，当对方有需要服务时依旧会第一时间想到他，“其实我有很多客户都是他们引荐的，他们看重服务跟责任感，我做服务业，我要求人家对我服务好 我也会要服务好对方，所以他们记得我。” 最令他难忘的是他染疫时（当时尚未有疫苗），两家大客户的老板来电慰问并询问是否需要帮忙，令他又意外又感动开心因生意往来而产生的互动已发展成友情，“所以你看到吗，不要因为商业的利益一直想着人脉，要从他人身上拿东西，你还是要真诚等人，才会长远长久。”

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### Terry Ong  – Founder of Trio Hauz  

With his charismatic and professional demeanor, Terry Ong transitioned from being an artist and advertising executive to founding his own media advertising agency. Thanks to his outstanding performance and unwavering dedication, he gained the loyalty of clients who later encouraged him to start his own business. Remarkably, many of his clients were introduced to him through word-of-mouth recommendations, and he has maintained long-term partnerships with them. Some corporate executives even specifically request his services by name. What makes others so eager to recommend him?  

#### Building Relationships with Professionalism and Dedication  

While some advocate attending numerous events or gatherings to expand one’s network, Ong Shi Chuan admits this is not his style. For him, building relationships isn’t about knowing a lot of people—it’s about creating meaningful connections through capability and professionalism.  

Ong believes that to leverage someone’s network or become part of it, you must first demonstrate your value. He emphasizes the “law of attraction,” where the kind of person you are determines the kind of opportunities and people you attract. “If you are proactive, optimistic, and driven, you will naturally attract more good fortune, benefactors, and opportunities.”  

As a young professional, he adhered to the advice of his mentors: “While you’re young, don’t worry about giving more than you receive; the reward is your growth.” He applied this mindset in his work, going above and beyond for every client without hesitation. Even now, as a seasoned entrepreneur, he maintains this approach. For example, he never hesitates to answer a client’s late-night calls, proving his commitment to service.  

“When others give 100%, I give 200%. I want clients to see the unique value I create for them. When you excel in your work, relationships and networks will come naturally,” he explains.  

Ong also believes that as businesses grow larger and more structured, they often lose a personal and flexible touch. His philosophy is to “resolve everything that can be resolved 100%.” This dedication and highly cooperative service approach have not only retained his existing clients but also brought in numerous referrals. In some cases, even former clients’ executives have specifically requested his services.  

#### Treating All People with Respect and Sincerity  

Terry Ong has always maintained a principle of treating everyone with sincerity, regardless of their social or professional status. He has observed instances where others displayed arrogance and looked down on lower-ranking individuals, only to suffer the consequences later.  

In one case, Ong witnessed a business executive offend mid-level managers by prioritizing only top executives, resulting in lost business opportunities. He notes, “CEOs and top management often delegate decisions to mid-level managers. These are the people who can either help you or hinder you, so never underestimate their importance.”  

He believes that every level of a company plays a role in helping you access the decision-makers. “It’s not easy to meet someone influential. Who you are often doesn’t matter—what matters is having others help you get there. That’s something I learned through my career and entrepreneurship.”  

Even relationships that start as professional engagements often evolve into friendships. Ong keeps in touch with former clients and partners, even when there’s no immediate business benefit. As a result, he is often the first person they think of when they need services.  

“Many of my clients come from referrals. They value the quality of service and responsibility I provide. In the service industry, you get what you give. If I expect excellent service from others, I ensure I offer the same level of excellence in return. That’s why they remember me.”  

Ong recalls an especially touching moment during the pandemic when he contracted COVID-19 (before vaccines were available). The owners of two major client companies called to check on him and offer help. This heartfelt gesture showed that business relationships can transform into genuine friendships.  

“That experience reminded me not to approach networking with a purely transactional mindset. If you’re always focused on taking from others, relationships won’t last. You need to be sincere and treat others well to build connections that stand the test of time.”